Customer Support
It can be daunting to introduce a new technology into existing processes, but we work hard so that organizations exploring the potential of our technology can experience great results with the least risk possible. Whether you choose to have a D-Wave™ quantum computer installed on site or purchase a subscription to access Leap™, D-Wave’s cloud-based quantum service that gives you real-time access to a quantum computer at D-Wave's location, our multidisciplinary team is here to support you.
For on-site installation, our team will install, test, calibrate, and boot up the D-Wave quantum computer. A typical installation process takes four weeks and the calibration process takes six weeks. At the end you will have a fully functional D-Wave quantum computer ready to be used by your developers. Our support staff will be there after the install to ensure your ongoing success.